Citizen self-service
Citizen Self-Service Our solution
Our Citizen Self-Service solution is uniquely tailored to your organisations requirements. We work with your staff to develop a solution that will integrate with your existing IT infrastructure and realise objectives that are specific to your business. Our Citizen Self-Service solution will give your organisation the ability to provide comprehensive online transactional services, using a credit card and/or trust account and at the same time maintain a high standard of citizen service.
Key Features
- Citizen self-registration and subscription
- Communication across departments
- Access for both citizens and businesses to their relevant data
- Integration with IP technology
- Transactional services
Key Benefits
- Provide one centralised view of information for your citizens
- Capture and record information about citizens in a structured format - improving service delivery
- Eliminate duplication of effort, data and documents
- Serve more citizens with the same numbers of staff
- Reduce operational costs fractional cost per request compared to employee interaction
To find out more about how we can help you download our Citizen Self-Service Datasheet or alternatively, contact us at info@equiniti-ics.com
Related links: Citizen Relationship Management